Information Technology Services

Technical Support Center


The Technical Support Center is here to provide you with a single point of contact for all your technical needs. With a single call or email, you can contact our Support Center for assistance with your computer, enhanced classroom, printer, telephone, or technology related requests.

Whether you need new service; a change in service; or have a question, concern, or a comment concerning service, please don't hesitate to contact us and request professional technical support that will provide you with:

  • Fast and reliable service.
  • Specialized assistance in solving your telephone, computer and networking problems.
  • Assured quality service follow-up.
  • A friendly atmosphere.

Services for Students:


The following on-campus technical assistance is available to Riverpoint enrolled students:
  • Assistance with connection to the wireless network.
  • Help with Operating System updates and patch installation.
  • Scanning for and removing viruses.
  • Scanning for and removing Ad-ware and Spy-ware.
  • Assistance with accounts and passwords.
  • Help with installation and troubleshooting of supported software.
  • Basic damaged or deleted file recovery.
  • Support with configuration and setup of mobile devices for campus networked services.

Hours & Location

Mon - Thurs: 8 a.m. - 7 p.m.
Fri:
8 a.m. - 5 p.m.
Weekends & Holidays:
closed

Location: Academic Ctr, Rm 120

Phone: 358-7748 or 8-7748

E-mail: spok.it.help@wsu.edu

WSU Spokane | PO Box 1495, Spokane WA 99210-1495 | 509-358-7500 | Contact Us