Usability & Accessibility
Minimize Scrolling
Users generally do not like to scroll. If you have a long page that necessitates scrolling, look for ways to shorten the information or reorganize it so that it can be divided over multiple pages.
If that is not possible, provide an anchor menu at the top of the page that enables users to jump to specific sections, as well as anchors at the end of each section that link to the top of the page.
Downloading Files
When possible, make text and graphic based files available as PDFs, rather than leaving them in the original file format.
The advantage of the PDF file format is that anyone can download free Acrobat Reader software to view or print PDFs, whereas files in other formats (even ones as common as Word) may not be compatible with the software people have.
Label all documents with their file extension (such as PDF, GIF, or DOC), so that users know what they’re clicking on.
