Services

Information Technology Services

Telephones  (Cisco VoIP)

How To:

   ♦  How to Forward Your Phone to Voice Mail or to Another Number
   ♦  How to Transfer a Call to WSU’s Voice Mail
   ♦  How to Transfer a Call to EWU’s Voice Mail
   ♦  How to Change Your PIN Number
   ♦  How to Set Up ZERO "0" Out Option
   ♦  How to Forward a Message to Someone Else in Unity
   ♦  Ordering, Pricing and FAQs

 

Telephone Instructions:

Cisco VoIP Telephone User Quick Reference & Tutorials
   ♦  WSU
   ♦  EWU

 

Voice Mail Instructions:

NOTE:  Instructions are intended for WSU personnel.  EWU will need to
          contact the EWU Help Desk at 359-2247,
helpdesk@ewu.edu 
          or check link
http://www2.ewu.edu/x50664.xml.
   ♦  Enrolling in Your New Unity Voice Mail Account
   ♦  Unity Voice Mail User Guide
       NOTE: Not all features may be available or used in your Unity
               installation.

   ♦  Unity Voice Mail One Page Instructions
   ♦  Unity Voice Mail Menu Shortcuts
   ♦  Set Up a Private Distribution List
   ♦  Voice Mail Flowchart



If you are having a problem or technical issue, please email the
WSU Help Desk at spok.it.help@wsu.edu or call 358-7748, option #2.

Contact Us: spok.it.help@wsu.edu, 509-358-7748 | Student Affairs
Mailing: PO Box 1495, Spokane WA 99210-1495. Shipping: 412 E. Spokane Falls Blvd., Spokane WA 99202