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ANGEL LEARNING MANAGEMENT

Angel, Washington State University’s Learning Management System, is the primary point of contact for our students and faculty outside the classroom. ITS can help faculty optimize Angel for their communications, course material, grading tasks, and content – improving their students’ overall learning experience.

Available To

Faculty, Staff

Benefits

In addition to offering basic Angel Support, ITS offers advanced Angel solutions for our instructors involving course optimization, streaming options, web collaboration, and course evaluations. We can also help instructors implement tools to help them follow their students’ academic progress and keep students engaged, both inside and outside the classroom.

Features

  •  Advanced solutions offered include course backup, minimizing student email volumes, using macros, following student progress with agents, and exporting course content such as gradebooks or multiple assignment submissions.
  •  Riverpoint ITS can help explain and implement Angel’s options for video and audio streaming and can help you add and maintain captured lectures or other content.
  •  Riverpoint ITS can also organize workshops, email tips, or even work with you hands-on to help get the most from our learning management system. Read more about Angel’s advanced features on the WSU Angel Tips page.

Getting Started

For assistance optimizing your courses in Angel, contact the Technical Support Center, located on the first floor of the Academic Center (SAC Room 120). Technicians are available Monday-Friday 8am-5pm, excluding university holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

There are no costs associated with Angel Learning Management System support or optimization for faculty, staff, or institutional partners.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM