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ANTIVIRUS SOFTWARE

Riverpoint ITS deploys centrally managed antivirus software on all campus computers. Additionally, client-based antivirus software options are offered through both Washington State University and Eastern Washington University.


Available To

Students, Faculty, Staff, Departments, IT Affiliates

Benefits

Riverpoint campus workstations are protected with Trend Micro antivirus software as part of an enterprise security posture. The server-centric software protects individual users while allowing for central management, monitoring, and updating of clients.

Features

  • Riverpoint ITS offers support and education to help users install and manage personal antivirus software and avoid common security threats, such as email phishing.
  •  Antivirus software is free and available to use for Washington State University students, faculty, and staff for as long as users are affiliated with WSU or one of our institutional partners. For a full list of antivirus software available, visit the Washington State University Software Library (requires WSU login.)
  •  Antivirus software is also available to EWU students, faculty, and staff for as long as users are affiliated with EWU. For a full list of antivirus software available, visit the EWU i-Tech Help Desk page.

Getting Started

To learn more about our antivirus software options, contact the Technical Support Center, located on the third floor of the Academic Center (SAC Room 311). Technicians are available Monday-Thursday 7:30am-8pm, Friday 7:30am-5pm, and Saturday 8am-5pm, excluding University holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

There are no costs associated with Riverpoint ITS-distributed antivirus software, including Trend Micro and Microsoft Forefront.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM