« ITS HOME « BACK TO PREVIOUS PAGE

EDUCATIONAL TECHNOLOGY SUPPORT

The Technical Support Center’s Classroom Support team specializes in maintaining and repairing in-class technology, including document cameras, projectors, speakers, video cameras, microphones, and other audiovisual equipment.

Available To

Students, Faculty, Staff

Benefits

The Technical Support Center’s Classroom Support team can help our students and faculty enjoy full-use of our state-of-the-art classrooms. Technicians can troubleshoot educational equipment over the phone or by assisting remotely. For more in-depth support such as maintenance or parts replacement, technicians can schedule repairs around class times.

Features

  •  Our technicians can support classes by phone, remotely, or in-person. If a technician is dispatched to your classroom, expect arrival within 10 minutes.
  •  Maintaining the classroom experience is our priority. To minimize impact on your class time, our technicians can provide replacement equipment or workaround solutions if a repair needs to be scheduled.
  •  Our technicians support all of the technology in our classrooms – from PCs, touch panels, and microphones to document cameras, video cameras, and speakers.

Getting Started

Need educational technology help? Contact the Technical Support Center, located on the first floor of the Academic Center (SAC Room 120). Technicians are available Monday-Friday 8am-5pm, excluding university holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

There are no costs associated with repairing or replacing classroom technology; however, there may be costs for outside group, academic, or administrative event support. Please see our ITS Service Rates for more information.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM