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EMERGENCY NOTIFICATION

Riverpoint ITS employs Singlewire Software’s InformaCast as part of the campus’
emergency notification system – allowing the quick dissemination of critical information during an emergency via Riverpoint’s VoIP phones.

Available To

Faculty, Staff, Departments

Benefits

Riverpoint ITS maintains and supports the InformaCast notification software for the campus. InformaCast transmits a text message to Riverpoint VoIP phones to broadcast essential information in an emergency or other significant event. For more information about other campus notification services at Riverpoint, refer to the WSU Spokane Campus Alert page or the WSU Alert page.

Features

  • The emergency notification system is essential to maintaining the safety of our campus, ensuring our faculty and staff members are aware of an emergency.
  • Riverpoint ITS can configure InformaCast to automatically broadcast a pre-set text message directly to VoIP phone menu screens. No user input is required to subscribe to this service.
  • Messages are tailored for unique emergency situations and can include specific instructions to help our faculty and staff members take appropriate steps quickly.

Getting Started

To learn more about our emergency notification system, contact the Technical Support Center, located on the third floor of the Academic Center (SAC Room 311). Technicians are available Monday-Thursday 7:30am-8pm, Friday 7:30am-5pm, and Saturday 8am-5pm, excluding University holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

There are no costs associated with use, maintenance, or customization of the Singlewire Software InformaCast emergency notification system.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM