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SERVER HOSTING & CO-LOCATION

Riverpoint ITS’ data center, located in the Phase I Building, is available to host academic and administrative servers and server equipment for our faculty, staff, researchers, and other departments.

Available To

Faculty, Staff, Departments, IT Affiliates

Benefits

Riverpoint ITS’ data center is a secure computing environment with a dedicated fire suppression system and climate control. The data center houses servers on standardized 19 inch racks with full cable management and can accommodate a variety of server requirements, including dual power supplies and multiple network connection options.

Features

  •  Access to the data center is restricted to ensure security. Hosted servers can be accessed during normal business hours and a data center access key can be checked out. Non-business hours access requires a three business day advance notification.
  • The Riverpoint data center’s humidity and temperature are monitored and controlled continuously. Uninterruptible Power Supplies (UPS) and generator backups protect against power anomalies and outages.
  •  Riverpoint ITS technicians can assist with mounting servers and server equipment as well as coordinate connection options. Server backup is available via our Storage Area Network and hosted servers may also be managed or
    administered by Riverpoint ITS for an additional fee.

Getting Started

For data center services, contact the Technical Support Center, located on the first floor of the Academic Center (SAC Room 120). Technicians are available Monday-Friday 8am-5pm, excluding university holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

Data center rates include connection, backup, and management options and may include a flat startup fee in addition to annual fees. See our ITS Service Rates for more information.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM