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STORAGE AREA NETWORK - SAN

Riverpoint ITS manages the campus’ Storage Area Networks (SANs). These storage devices allow access to and easy management of large volumes of space for data to be located.

Available To

Faculty, Staff, IT Affiliates

Benefits

The SANs are key components of the central storage solution provided by ITS. Volumes can be created and associated with servers to meet storage demands – providing space for faculty and staff to access, move, and archive data more easily and efficiently.

Features

  •  Storage can be customized depending on purpose, amount of space required, and server associations.
  •  Riverpoint ITS can work with your research group to determine the optimal SAN configuration for your servers – keeping the high demand data available quickly while maintaining adequate space for your archives.
  •  The type, amount, and importance of the data determines whether it is incorporated into the enterprise backup routine. Full backups to tape occur every other week and incremental backups occur during weekdays. See Data Backup for more information.

Getting Started

For information about the Storage Area Networks and to request storage, contact the Technical Support Center, located on the third floor of the Academic Center (SAC Room 311). Technicians are available Monday-Thursday 7:30am-8pm, Friday 7:30am-5pm, and Saturday 8am-5pm, excluding University holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

SAN data storage space is available on a case-by-case basis. At this time there are no costs associated with SAN use for Riverpoint faculty, staff, or institutional partners.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM