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VIDEO & AUDIO STREAMING

Video and audio streaming refers to the on demand playback of a video or audio
recording from a shared resource. Riverpoint ITS supports video and audio streaming using Tegrity or our Digital Media Portal service.

Available To

Students, Faculty, Staff

Benefits

Video and audio streaming is an integral part of distance learning and allows viewers to watch and listen to lectures, presentations, or instructional videos on demand. It can be used for students to review recorded lectures or allow them to watch supplementary content, such as procedures – before they attempt them in a class setting.

Features

  •  Instructors can offer on demand audio or video content from multiple sources, including via Tegrity in Angel Learning Management, or using our Digital Media Portal. Our IT technicians can advise instructors on the best options for their course content.
  •  Because video and audio streaming is asynchronous, students can stream content on their own schedule – listening to podcasts while on the go, or streaming video between classes.
  •  Video and audio streaming technology is also an important part of our Instructional Media Studio service, allowing our students, faculty, and staff the ability to record high quality presentations available for on demand viewing.

Getting Started

To learn more about audio and video streaming options, contact the Technical Support Center, located on the first floor of the Academic Center (SAC Room 120). Technicians are available Monday-Friday 8am-5pm, excluding university holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

There are no costs associated with streaming video or audio academic content via Angel or Tegrity. For non-academic or administrative videoconferences, see our ITS Service Rates.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM