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WIRELESS NETWORK CONNECTION

Riverpoint’s campus offers wireless access to our students, faculty, staff, sponsored guests, and visiting academic professionals.

Available To

Students, Faculty, Staff, Departments

Benefits

Riverpoint ITS operates three distinct wireless networks – the primary wireless Service Set Identifier (SSID) is listed as “Riverpoint WiFi” and is designed for our students, faculty, and staff. Our secondary SSID is listed as “Riverpoint Guest” and is accessible to sponsored Riverpoint guests. Our third is listed as “eduroam” and offers wireless access to visiting academic professionals using the eduroam network access service. For more information about the eduroam program, see the eduroam website.

Features

  •  Our “Riverpoint WiFi” network requires only a Network ID or NetID and password to connect and is available to WSU and EWU students, faculty, and staff. For connection help, see our Wireless Guides page.
  •  Our wireless network offers connections for 802.11a, 802.11g and 802.11n compatible devices, including desktops, laptops, tablets, and smartphones.
  •  Wireless access points are strategically located throughout the campus’ main buildings and outdoor pathways with special emphasis placed on classrooms and other gathering areas for increased access.

Getting Started

For questions about our wireless network, contact the Technical Support Center, located on the third floor of the Academic Center (SAC Room 311). Technicians are available Monday-Thursday 7:30am-8pm, Friday 7:30am-5pm, and Saturday 8am-5pm, excluding University holidays. Contact by phone at (509) 358-7748 or by email at spok.it.help@wsu.edu.

Rates

There are no costs associated with wireless network access or use by Riverpoint students, faculty, staff, guests, or visiting academic professionals.

CONTACT US

Technical Support Center (TSC)
at 509-358-7748 or
spok.it.help@wsu.edu.

TECHNICAL SUPPORT CENTER

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

STUDENT HELP DESK

SAC 120
Monday – Thursday,
1:00 PM – 7:00 PM
Friday
1:00 PM - 5:00 PM

COMPUTER LAB

SAC 120
Monday – Friday,
8:00 AM – 5:00 PM

MULTIMEDIA LAB

SNRS 305
Monday – Friday,
8:00 AM – 5:00 PM