These rates apply to Washington State University customers only. Non-WSU customers will be charged according to agreed-upon rates. Rates are valid as of July 1, 2017. An 8% Administrative Service Charge will be added to all prices, with the exception of revenue sources exempt from ASC, such as federal grants and contracts which pay F&A costs to the University.
Technical Support and Classroom Support
|Desktop Support||Hourly rate billed in 15-minute increments.||$57|
|Audiovisual Install||Hourly rate.||$51|
Video Conference Event
Excludes WSU catalog courses and University meetings
|Point to Point||Includes setup and dialing assistance. Hourly rate billed in 15-minute increments. Additional staff assistance billed separately.||$45|
|Multi-Site||Includes setup and dialing assistance. Hourly rate billed in 15-minute increments. Additional staff assistance billed separately.||$56|
AV Technical Assistance for WSU Sponsored Events
Depends on availability.
|During Normal Business Hours||M-F 8am-5pm (and a minimum of two business days' notice). Hourly rate billed in 15-minute increments. One hour minimum.||$45|
|Outside of Normal Business Hours||M-F after 5pm (or with less than two business days' notice). Hourly rate billed in 15-minute increments. One hour minimum.||$67.50|
|Weekends||Hourly rate billed in 15-minute increments. Four hour minimum.||$67.50|
Classroom Lecture Capture
|Lecture Capture||Includes hosting via current lecture capture software and current LMS.||$45|
|IT Consultation and Project Management||Hourly rate.||$78|
|AV Consultation and Project Management||Hourly rate.||$62|
Computing, Network & Data Center Rates
The data center, located in the Eastern Washington University Center, is a state-of-the-art computing facility, complete with backup electrical system, high-speed data connections, environmental controls, and a dedicated fire suppression system.
Data Center Services
|Data Connection||Annual fee per 1GB connection.||$175|
|Centrally Hosted Data Storage||Monthly service cost for high speed storage: $.055 per extra GB/month (WSU Spokane)|
Monthly service cost for standard speed storage: $.035 per extra GB/month (WSU Spokane); $.075 per GB/month (other WSU users).
|Centrally Hosted High Performance Computing Storage||$647 per TB for 5-year term.||$647|
|High Speed Research Network Connection (HSRN)||Annual fee per 1GB connection.||$175|
|Server Hosting||Annual fee per physical device.||$720|
|Server Management and Administration||Annual fee per server.||$780|
|Virtual Machine (VM) Server Infrastructure Management and Administration||Annual fee per server.||$780|
|VM Server Hosting (setup)||One time setup fee.||$69|
|VM Server Hosting (memory)||Annual fee per 2GB.||$220|
|VM Server Hosting (storage)||Annual fee per 50GB.||$180|
|Virtual Desktop Infrastructure (VDI) Management Fee||Annual fee per device for Zero or Thick Client.||$50|
|VDI License Fee||Annual fee per device. Does not include device.||$150|
|VDI Zero Client Device||Vendor rate|
|SharePoint Customization||Hourly rate.||$65|
|System Administration (beyond patching & OS maintenance)||Hourly rate.||$70|
Telephony (VoIP) Devices
Telephone Instrument. Allow 7-10 business days for delivery.
|Cisco 7945 2-Line VoIP Phone||Vendor rate.|
|Cisco 8961 5-Line VoIP Phone||Vendor rate.|
|Cisco 7911 Basic VoIP Phone||Vendor rate.|
|Cisco 7937 Conference Station||Vendor rate.|
|Cisco 8961 Expansion Module||Vendor rate.|
Telephony (VoIP) Services
|Phone Line||Per month per phone.||$30|
|Long Distance Rate||Per minute.||$0.04|
The WSU Spokane ITS’ Print Shop team offers full-color, wide-format poster and banner printing, including printing on photographic paper, foldable fabric, mounting, and lamination. Contact Bonnie Cooper at (509) 324-7228 or firstname.lastname@example.org for Print Shop quotes and/or scheduling or visit https://spokane.wsu.edu/its/printing-services-request/ to upload your printing request.
Posters & Banners
|Semi-gloss Photo Paper||Per square foot.||$5.50|
|22-Mil Non-Woven Polyester Matte (foldable)||Per square foot.||$6.00|
|Lamination (up to 26" wide)||Per square foot.||$3.50|
|Lamination||(8 1/2" x 11")||$1.75|
|Lamination||(11" x 17")||$2.75|
|Mounting||2' x 3' foam core.||$10.00 each|
|36" Poster Tube||Per tube.||$3.75|
Contact the Technical Support Center, located on the first floor of the Academic Center (SAC Room 311). Technicians are available Monday-Friday 8am-5pm, excluding university holidays. Contact by phone at (509) 358-7748 or by email at email@example.com.