Frequently Asked Questions
What is the Health Fee? Where does it come from?
- The health fee is charged to your student account (under Spokane or Yakima Health Fee) and is used for health services that are of no cost to you. The health fee maintains the availability of basic services for students. Every student taking 7 or more credits is automatically charged the health fee with tuition for the fall and spring semesters. The health fee does not cover all services available at the clinic and is not an insurance plan. Payment of the student health fee covers counseling services as well, so there is no additional cost. Students can voluntarily enroll for the optional summer health fee. Contact Kristie Brink for more information.
- The services it provides can be found here: MultiCare Rockwood Services
Do students need health insurance?
If I have medical insurance, why am I paying for these health services?
- All students enrolled in 7 credits or more are charged the health fee. The fee covers MultiCare Rockwood Services as well as counseling services available to all students. The Student Success Center also provides programming to students throughout the semester. We encourage you to use the health fee first for your doctor visit as most of the services are covered under the health fee. Any additional services needed, would then be billed to your insurance.
How do I make an appointment?
- To make an appointment contact any one of the clinic locations listed.
- Identify yourself as a WSU Spokane student.
- Make your appointment
What do I need to take with me to the appointment?
- Make sure to take your WSU ID/Cougar card to your appointment.
- Show your card to the receptionist at check-in
What if I have medical insurance?
- Make sure to identify yourself as a WSU Spokane student first. Most visits will be covered under the Student Health Fee. If you have additional services not covered by the Student Health Fee, that is when you would present your insurance card.
What if my medical insurance is from another state?
- Make sure to identify yourself as a WSU Spokane student first. If you have additional services not covered by the Student Health Fee, that is when you would present your insurance card. It is likely your visit at MultiCare Rockwood will be termed Out-of-network and subject to additional fees.
What if I do not have medical insurance?
- Make sure you identify yourself as a WSU Spokane student first. If you have additional services not covered by the Student Health Fee, MultiCare Rockwood will bill you for those services.
- Insurance for Professional and Graduate Health Sciences students is available for purchase through Cougar Health Services in Pullman. This is a comprehensive health insurance plan that includes many different services to support your health and well-being. Upon request, you can purchase coverage for your spouse/partner and dependents.
- You may want to check out the Washington Health Benefit Exchange at http://www.wahbexchange.org/ to purchase medical insurance.
What if I am on a Graduate Assistantship, an International Student, or a Graduate/Professional Health Sciences Student and have medical insurance through WSU?
- Make sure that you identify yourself as a WSU Spokane student first. If you have additional services not covered by the Student Health Fee, that is when you would present your insurance card.
I received an invoice for services covered under the Student Health Fee. Who should I contact?
- If you received an invoice for services covered under the Student Health Fee, please contact Kristie Brink at 509-358-7740, or email@example.com. She will contact the billing office and have the charges removed from your account.