Student Health Services
Frequently Asked Questions
What is the Health Fee? Where does it come from?
- WSU Spokane contracts with Multicare Rockwood to provide limited primary care to WSU Spokane students. WSU Spokane Counseling Services are also included under this coverage.
- All students enrolled in 7 credits or more are charged the health fee. The Student Success Center also provides programming to students throughout the semester.
- The services it provides can be found here: MultiCare Rockwood Services
Do students need health insurance?
- WSU’s Cougar Health Services administers insurance for international students, eligible graduate student assistants, and graduate and professional students in health sciences.
- Other students have the option to stay on their parents’ insurance or purchase a plan through the Washington Health Benefit Exchange.
- For assistance with the Washington Health Benefit Exchange, you can also contact Washington Healthplanfinder Customer Support.
How do I make an appointment?
- To make an appointment contact any one of the clinic locations listed.
- Identify yourself as a WSU Spokane student.
- Make your appointment
- Make sure to take your WSU ID/Cougar card to your appointment.
- Show your card to the receptionist at check-in
What if I have medical insurance?
- Make sure to identify yourself as a WSU Spokane student first. If you have additional services not covered by the Student Health Fee, that is when your individual insurance would be billed.
What if I do not have medical insurance?
- Insurance for Professional and Graduate Health Sciences students is available for purchase through Cougar Health Services in Pullman. This is a comprehensive health insurance plan that includes many different services to support your health and well-being. Upon request, you can purchase coverage for your spouse/partner and dependents.
- You may want to check out the Washington Health Benefit Exchange at http://www.wahbexchange.org/ to purchase medical insurance.
What if I am on a Graduate Assistantship, an International Student, or a Graduate/Professional Health Sciences Student and have medical insurance through WSU?
- Make sure that you identify yourself as a WSU Spokane student first. If you have additional services not covered by the Student Health Fee, that is when you would present your insurance card.
I received an invoice for services covered under the Student Health Fee. Who should I contact?
- If you received an invoice for services covered under the Student Health Fee, please contact Kristie Brink at 509-358-7740, or firstname.lastname@example.org. She will contact the billing office and have the charges removed from your account.